Contact

Purchase

All our licenses are perpetual. Unlike some software providers, we believe you should own what you purchase! If you would like to request a quotation please contact us via the details below and we will reply as soon as we can. Alternatively, purchase below online and download Civil Designer directly.

Head Office Contact Details
Tel: +27 21 7011850
Fax: +27 21 7011822
Email: info@knowbase.co.za




FAQ's

Subscriptions (important for upgrades & support)
While all our licenses are perpetual (so you actually own what you purchase!) our product prices also include a one year subscription which gives you access to all updates for a year as well as support from our renowned Support Centre. This annual subscription can be renewed for continued product upgrades and support. All clients that are up-to-date with their subscriptions receive the latest software version when it is released at no further cost.

Multiple copy discounts
We award loyal clients and bulk purchases of our software by offering significant discounts on new sales. This discount % will be derived from the total number of copies owned by the client that have been updated within the last year. New clients that purchase in bulk will benefit from the same discount structure. Discounts will only apply to branch offices with the same name as the head office. To enquire about multiple copy discounts, please email info@knowbase.co.za or speak to one of our Key Account Managers.

Insuring your software
It is important to insure your software, as we are unable to replace the security device if it is stolen. Should you lose or have this stolen, you will need to purchase the program again at its full purchase price subject to the standard multiple copy discount. We will only replace a damaged security device once we have received the original item. You will only be charged for the cost of the actual dongle and postage.

If you have just lost the product CD, then we will be happy to replace this at the cost of postage.

Lease to own prices
We offer a lease to own opportunity to clients which has become very popular for companies that are starting up or who wish to not pay for everything at once. You can 'lease to own' the software over a 12 month contract. This has helped many of our new clients and we are one of the few companies to offer such an opportunity. This option is available to South African clients only. To enquire about 'lease to own' options, please email info@knowbase.co.za or speak to one of our Key Account Managers.

Grant for BEE companies
The Department of Small Business Development offers up to 80% off the cost of your software. This is offered to all enterprises that are majority black South African owned. The maximum grant amount you can qualify for is R212 500 towards the procurement of Civil Designer.

Additionally a grant for training on the software for up to R37 500 ex VAT per company is available. While the process can take several months, we are able to lease the software out to you in that period so you can get immediate access at little cost. To qualify for this opportunity your company will need to meet various requirements. Please contact us for more information.

Educational institutions
Official educational institutions are entitled to obtain up to 50 copies for the price of just one copy on a network. An official letter must be provided which states that the software will be used in the instruction of students. Only one copy of the manual will be supplied.

To enquire about this opportunity and to make sure you are giving your learners the best head start in the industry, please email info@knowbase.co.za.

"The entire geometric design of the flyover ramps & realignment of the existing carriageways was done with Civil Designer!"
~ KOEBERG INTERCHANGE: Brian Dreyer Pr. Eng. HHO Africa



"Civil Designer software is understandable, quick and user friendly. When I get stuck, I always get great support."
~ Richard Ngcoba, Ingerop SA



"The storm water management was designed using Civil Designer - with its multiple pipe layer functionality for the capture of pipe layer data according to dimension & material."
~ COSMO CITY: Marius Kannenberg, Technical Director, WorleyParsons



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